Last Updated: April 2026
1. Introduction
Welcome to EduGlobal Institute. We operate global Olympiad training, elite camp preparation, and university access programs across India, UK, US, UAE, and Singapore. We respect your privacy and are committed to protecting the personal data of students, parents, and educators.
This policy outlines how we handle your data, specifically the sensitive academic and diagnostic information generated through our Olympiad Engine funnels.
2. The Data We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: First name, last name, age, and student grade level/class (e.g., Year 12, 11th Grade, JC 1).
- Contact Data: Email address, phone number (including country codes +44, +91, +1, +971, +65), and state/region/emirate.
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform.
- Usage Data: Information about how you use our website, specifically time spent on diagnostic engines, problem sets viewed, and mentorship pages accessed.
3. Olympiad Diagnostic & Academic Data
A core part of our service involves processing academic data to generate Olympiad Readiness Percentiles. This includes:
- Topic Selections: The specific olympiad domains you select (e.g., "Graph Algorithms", "Thermodynamics", "Proof Logic").
- Calculated Scores: Self-assessed weights and our proprietary adjusted percentile scores (e.g., the 80% cap calculation).
- Target Programs: Data related to INPhO, BIO, SChO, PROMYS, Sutton Trust, or other specific olympiad/camp targets.
This data is strictly used to match you with the correct academic mentor and is stored securely in our eduglobal_leads database.
4. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Service Delivery: To process your diagnostic test, generate your academic profile, and connect you with an elite subject mentor.
- Personalization: To tailor the EduGlobal platform experience to your specific olympiad geography (e.g., showing HBCSE content for India, or Sutton Trust content for the UK).
- Communications: To send you updates about new camp applications, olympiad dates, or changes to our terms.
5. International Data Transfers
As a global EdTech institute, our services span India, UK, US, UAE, and Singapore. If you are accessing our services from outside the country where our servers are located, your data may be transferred internationally.
We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) and adherence to local data protection laws (GDPR for UK/EU, PDPA for Singapore, IT Act for India).
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.
- All diagnostic funnel submissions are made over 256-bit SSL encrypted POST requests.
- Database access is restricted via PDO prepared statements to prevent SQL injection.
- Access to the
eduglobal_leadstable is strictly limited to authorized administrative personnel.
7. Children's Privacy
Our services are primarily directed at students aged 14-18. We do not knowingly collect data from children under 13 without parental consent. If we discover that a child under 13 has provided us with personal data, we will delete such information immediately. Parents or guardians must register on behalf of younger students.
8. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data.
Right to Access
Request a copy of the diagnostic data we hold about you.
Right to Erasure
Request deletion of your olympiad profile and lead data.
Right to Restrict
Request that we stop processing your data temporarily.
Right to Rectify
Request correction of incorrect grade or contact details.
To exercise any of these rights, please contact us at helpdesk@eduglobalinstitute.com.
9. Cookie Policy
We use cookies and similar tracking technologies to distinguish you from other users of our website. This helps us to provide a good experience and also allows us to improve our site.
- Strictly Necessary Cookies: Required for the operation of our diagnostic AJAX engine and session management.
- Performance Cookies: Used to analyze how visitors interact with our Olympiad Engine pages.
10. Changes & Contact
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
Data Protection Officer
For any privacy, data access, or deletion requests regarding your Olympiad profiles:
helpdesk@eduglobalinstitute.com